icon Tunelf Amazon Music Converter

  • Download Amazon Music songs locally for playing anywhere and anytime
  • Convert Amazon Music Prime/Unlimited/HD to MP3 and more effectively
  • Preserve the 100% lossless audio quality and ID3 tags after the conversion
  • Handle the conversion of Amazon Music at 5× faster speed and in batch

Solved! Amazon Music Not Downloading Songs?

By Noah Brown

Updated on June 23, 2022

Imagine that: One day, you’re happy to enjoy your Amazon Music after a long day of work or study, only to find that Amazon Music not downloading songs as usual. How disgusting that is! Well, please calm down, we totally understand with you as we also struggled with this problem. In this post, we’ll tell you why does it not work and show you how to fix Amazon Music not downloading issue in 6 ways. Can’t wait to know the answers? Check them below!

Part 1. Why Is My Amazon Music Not Downloading Songs?

Since we’re suffering from this issue for a long time, we also spent much time solving it. After looking into it, we’ve collected the possible reasons.

1. Unstable network connection

To download Amazon Music, you must connect to stable and fast internet. If the network is slow or can’t work at all, the downloading process won’t be done surely.

2. Temporary glitches

When we use software, we can’t avoid the small glitches that come up in the operating process. They may happen occasionally and cannot be resolved wholly. You can only restart the device or app or check your update to help fix it.

3. No enough storage space

Sometimes, there is not enough space to store the Amazon Music songs, so you may need to clean up the storage folders and free your storage space. Or you can clear unnecessary caches in the app and your device to fix it.

4. Insufficient permissions

By default, your Amazon Music app may not be allowed to download music tracks on your device. In this case, you can give some permissions to the Amazon Music app to download Amazon Music.

Part 2. How to Fix Amazon Music Not Downloading

When it comes to how to fix Amazon Music not downloading issue, we’ve found ways for you! Check them below to figure out the causes.

Solution 1. Check your network connection

If your network is poor and not stable, then it’s more likely that you’ll fail to download Amazon Music songs. To solve it, you need to change and connect to a safe and stable Wi-Fi connection. Also, you can use a VPN to get rid of network congestion. After doing this, open your Amazon Music app to see if it can download music tracks. If not, you may need to continue reading the second method.

Solution 2. Download the music again

If you’ve updated your Amazon Music app, some malfunctions may occur during the process. If you found your Amazon Music songs are greyed out and cannot download songs as usual. It’s possible that your downloaded songs have been lost. Well, don’t worry, you can download them once again. When you connect to a fast Wi-Fi network, you can just tap the Download button to get back your Amazon Music at once. Now you can see the app works in a better way. If still not, then read the next fix below.

Solution 3. Clear the cache of the app

When we use the Amazon Music app, we usually load many cache files in our local drive. While they’re just the temporary caches in case you need them and to show up immediately. Every time you open the app and do something, the data produced in this process will be stored, which is not necessary. However, their existence can result in the failure of downloading Amazon Music. They can take up much storage space in your device and make the app work slower. Now follow the steps below to clean up:

On PC: Launch the File Explorer and go to %userprofile% > AppData > Local > Amazon Music > Data. Then delete the caches from the App cache.

On Mac: In Finder, type shift-command-g to open the “go to folder” window and type: ~/Library/Application Support/Amazon Music/Data.

On Android: Tap Settings > Storage > Clear Cache.

Well, there is no option to clear the cache on iOS devices. But you can try to refresh the data by selecting Gear Icon > Settings > Refresh My Music. After refreshing, your Amazon Music app will work faster than before. Still won’t work? Then you need to check the next method.

Solution 4. Check your Amazon Music subscriptions

Though Amazon Music offers free playlists and stations to listen to online, you can download Amazon Music only if you’re a subscriber of the Amazon Prime/Unlimited/HD Music. So, if you can’t download a song, perhaps you need to check your Amazon Music subscription status. If your subscription expires or is out of dated, renew your membership. You can also upgrade your plan to download Amazon Music.

Solution 5. Update the Amazon Music app and reinstall it

Amazon Music will update its software to solve the problems you may encounter. So, don’t forget to install the latest version of the Amazon Music app. Now you can check if the new version is available or not. If yes, download and install it right now.

On iOS: First, you can go to the Apple Store and tap the Profile icon. Then you can see an available version under the Upcoming Automatic Updates. Finally, click the Update button to install it.

On Android: First, go to the Google Play Store and tap the three-line icon on the top left of the screen. Then tap My apps & games. On this page, locate Amazon Music and tap Download.

If you find the above solutions are too long to adapt or they cannot solve your problem properly, you’d better try the next method.

Part 3. Ultimate Method to Fix Amazon Music Not Downloading

Still not working on your device? Don’t worry, let me show you the best way to download Amazon Music without a premium account. All you need is a professional and safe Amazon music converter – Tunelf Amatune Music Converter. Tunelf is designed to remove the copyright restrictions with ease and convert Amazon Music to MP3 and other popular audio formats. After conversion, you can keep these converted music files as local files and play them on multiple devices offline forever. You just need to import your favorite song link to Tunelf and set up the output formats. Then Tunelf will start conversion automatically. Try this super-efficient software now!

Key Features of Tunelf Amatune Music Converter

  • Download songs from Amazon Music Prime, Music Unlimited, and HD Music
  • Convert Amazon Music songs to MP3, AAC, FLAC, WAV, M4A, and M4B
  • Handle the audio conversion of Amazon Music at a faster speed of 5×
  • Ensure the output audio quality while retaining ID3 tags and metadata

Step 1 Import Amazon Music files to Tunelf

You’re suggested to get registered to unlock the full version of Tunelf Amatune Music Converter. And as Tunelf must work with the Amazon Music app, please make sure to install the Amazon Music app on your device. When you launch Tunelf, you will enter the Amazon Music app at once. You can select a song by clicking the Share > Copy Link and paste the link to the search bar. Then tap the add + icon to load the music tracks.

add amazon music files

Step 2 Set the output formats

Tunelf supports 6 audio formats to convert to. And we’ve set the output audio format as MP3 and we also suggest you set it so. You can still change it by clicking the menu icon on the top right of the interface. Under the menu setting, you can click the Preferences > Convert to set up. Meanwhile, you are able to adjust the sample rate, bit rate, channel, and output archive here. You can also change the conversion speed to in case the unexpected error occurs under the same setting page.

set audio format

Step 3 Convert Amazon Music to MP3

Now confirm your settings and click the Convert button to start your conversion. You just need to wait for a while till it is finished. Once finished, you can locate the converted Amazon Music files in the local folder you set before.

convert amazon music

Step 4 Play Amazon Music on multiple devices

Now as you’ve stored the converted Amazon Music as local files, you can transfer or upload them on multiple platforms you like. It’s no problem to stream Amazon Music on any other compatible devices too.


In the above discussion, we’ve stated the reasons why Amazon Music not downloading and offer 6 ways to help you fix it. Have you solved your problem or not? Honestly, Tunelf Amatune Music Converter is the professional tool you must try to download on Amazon Music. And you don’t need a premium account or network, you’re able to listen to Amazon Music on multiple devices. I hope this post can be valuable for you. If you have something to share with us, please comment below.

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