How to Fix Amazon Music Not Playing Songs

By Noah Brown

Updated on May 6, 2022

Hello! I’ve been a subscriber to Amazon Music Unlimited for a few years. I started getting issues a few months ago. Amazon Music jumps to the next song when I click on a song in my downloaded playlist. Sometimes the Amazon Music app not playing songs. Is there a decent solution?” – User from Reddit.

Did you have met the similar problems as above? In recent months, many people reported that the Amazon Music app not playing songs. It’s a common error from Amazon Music and it really makes your listening experience worse. Do you know how to fix it? In this post, we will show you some useful methods to fix Amazon Music not playing songs.

fix amazon music not playing songs

Part 1. Methods to Fix Amazon Music Not Playing Songs

Amazon Music is a great app for listening to music. It offers over 90 million songs, podcasts, playlists, and HD audio for premium users. There are many subscription plans for users, like Amazon Prime, Amazon Music HD, and Amazon Music Unlimited. You can choose a suitable plan for your need. Though it’s perfect for streaming music, it still will go wrong sometimes.

Why can’t I play songs on Amazon Music? There are many reasons behind Amazon Music not playing songs. It may cause by the app or your network. So don’t panic, it’s not a big deal. Following the methods below, you can fix the problem without much effort.

Method 1. Check Network Connection

The network connection is one of the most common reasons. Check your device’s network connection from Settings and make sure you are in a strong and stable network. If not, you may switch to a stronger WiFi or use your device’s data.

Method 2. Check The Subscription and Update

Make sure your Amazon Music premium account is valid. If your account is expired, you may not able to play Amazon Music songs. You can also check the update of the Amazon Music app on your device’s OS. Ensure the Amazon Music app and the OS are in the latest version. Here’s an example of how to update the Amazon Music app and Android OS on an Android phone.

How to Update the Amazon Music App

1) Open the Google Play app on the home page.

2) Search Amazon Music on the searing bar and go to the detail page of the app.

3) If there’s an Update button, just click it to get the latest version.

How to Update Android OS

1) Go to the Settings app on your phone.

2) Choose the About Phone option in the list.

3) Tap the System Updates button to check the Android OS number.

4) If there’s an Update button, just click it.

Method 3. Force Stop and Restart the Amazon Music App

When you are in the latest version, but Amazon Prime Music not playing songs, there may be something wrong with the app. You should try to force stop the Amazon Music app and restart it.

1) Start the Settings app.

2) Click the Apps & Notifications option.

3) Choose Amazon Music.

4) Tap the Force Stop button to close the app.

5) Wait for a second, then reopen the Amazon Music app on your device.

For iOS users, you can just close the Amazon Music by double click the Home button or swiping up the apps to close the app.

Method 4. Delete And Redownload the Songs

Another solution is to re-download the songs which can’t be played. You just need to delete the songs and redownload them again. Then the songs should be playable again.

1) Click the three-dot button on the right.

2) Choose the Remove from Library option to delete the song from your library.

3) Enter the title of the song in the searching bar for downloading again.

Note: If this method still can’t fix Amazon Music not playing songs, just contact the Amazon Music Customer Center for help. You can report the error to the Amazon Music team and they’ll send you a reply soon.


Part 2. Best Tool to Play Amazon Music on The Device You Like

Following the guides above, you can fix the Amazon Music app by not playing songs with ease. Amazon Music, as a streaming service, only allows users to download the Amazon Music songs for offline playing within its app. You can’t move the downloaded Amazon Music files to other places. So if your device doesn’t have the Amazon Music app, you may unable to enjoy your Amazon Music playlists. But don’t be sad, today we would like to share away with you to play Amazon Music on the device you like. And all you need is an Amazon Music converter.

Tunelf Amatune Music Converter may come to mind when we talk about Amazon Music converter. It is an audio converter that is intended to remove the DRM from Amazon Music. It can convert and download Amazon Music to MP3, FLAC, AAC, WAC, M4A, and M4B for unrestricted playback. Tunelf will also preserve Amazon Music information tags, which are modifiable. It also allows for faster batch conversion. You may increase the audio quality by adjusting the settings of the output audio.  

Key Features of Tunelf Amatune Music Converter

  • Download songs from Amazon Music Prime, Music Unlimited, and HD Music
  • Convert Amazon Music songs to MP3, AAC, FLAC, WAV, M4A, and M4B
  • Handle the audio conversion of Amazon Music at a faster speed of 5×
  • Ensure the output audio quality while retaining ID3 tags and metadata

How to Download Amazon Music in MP3 Format for Playing on Other Devices

Tunelf Amatune Music Converter now allows you to download Amazon Music in MP3 format with a few simple clicks. Please see the tutorial below if you want to know how to. Don’t forget to get the converter from the downloading link.

Step 1 Select and Import the Amazon Music That You Require

add amazon music files

After the installation is complete, launch the software on your computer. Search for your favorite Amazon Music tracks with the Amazon Music app. Then, in the converter’s search box, copy and paste the music URL. The software will quickly load the music you’ve selected. 

Step 2 Set MP3 As the Output Format for Playing on Other Devices

set audio format

From the top menu bar, click the Preferences option, and choose the Convert tab. You may now easily choose the output audio options, such as format, bit rate, sample rate, and channel. You have the option of selecting MP3 as the output format here. Then, to save the changes, click the OK button.  

Step 3 Remove and Convert Amazon Music to MP3

convert amazon music

Simply click the Convert button at the bottom right of the converter to begin downloading and converting Amazon Music. The Tunelf application will download and store the converted Amazon Music files on your computer shortly. After conversion, you may examine the history list by clicking the Converted button. You’ll be able to discover the converted tracks and go to the converted folder. 


Conclusion

See, fixing the Amazon Music app not playing songs is not so hard. The common solutions are shown above. You can choose the one to fix your Amazon Music playlists. If you want to play Amazon Music on other devices, Tunelf Amatune Music Converter is a good choice. It can help you remove the restriction of Amazon Music and play your Amazon Music playlists on the device you like easily.    

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