icon Tunelf Spotify Music Converter

  • Download Spotify songs, albums, playlists, and podcasts without Premium
  • Convert Spotify music to lossless MP3, AAC, M4A, WAV, FLAC, M4B format
  • Support playing Spotify music offline on any devices without the Spotify app
  • Serve as a Spotify music downloader and converter for Windows and macOS

How to Fix Spotify Web Player Not Working

By Liam Garcia

Updated on March 20, 2022

It is so easy to access the whole music library if you have installed the Spotify desktop or mobile app. Except for listening to songs from the Spotify app, you can use the Spotify web player where you can also browse over 75 million songs and 3 million podcasts from Spotify. Without installing the extra app on the device, lots of users prefer the Spotify web player to the Spotify app. However, some users encounter the Spotify web player not working problem. So, how to resolve it? Here we’ll walk you through how to fix Spotify web player not working.

Part 1. Why Is Spotify Web Player Not Working

When you cannot open Spotify web player or play songs through Spotify web player, it simply reflects Spotify web player not working on your device. There are several reasons that would cause this issue. And the following are the main reasons that result in the Spotify web player not working.

1. Network or VPN connection

2. Ad blockers or whitelist

3. Data cache or cookies

4. Browser versions

Part 2. Solutions to Fix Spotify Web Player Not Working

After figuring out why is Spotify web player not working, then you can start to resolve this issue on your device by doing the following methods.

Method 1. Check for browsers compatible with the web player

Currently, Spotify web player is only compatible with a part of browsers on your Android and iOS devices, as well as, computers. To use the web player, make sure that your Android device is running Android OS 6.0 or higher. Then you can use Chrome, Samsung Internet, or Firefox to browse the web player. If you are an iPhone or iPad user, you can access the web player through Chrome or Safari. On your computer, you can play songs from the web player on your browsers like Chrome, Firefox, Opera, Safari, and Edge.

Method 2. Update the browser to the latest version

If you want to listen to songs through the web player, you need to check whether your browser is up-to-date. You can go to the browser’s help section and update your browser if it is not up-to-date.

Method 3. Open the browser in a private/incognito window

To fix this issue, you can go to the web player in a private window. Sometimes, the default settings of your browser would interfere with the use of the web player. If you are using a Chrome browser, you can click the three-dot menu icon at the top then select w incognito window. To open a private window in Microsoft Edge, click the three-dot icon at the top right, then the New InPrivate window.

Method 4. Clear browser cache and cookies on your device

Sometimes, cookies and cache data can result in errors like the web player not working. So, if your Spotify web player fails to work, then you can try resolving it by clearing cookies or cache data on the browser.

Method 5. Choose to play songs through Spotify web player

When you are using the Spotify app on your computer or mobile device, you are not able to use the web player at the same time. In this case, you need to open the Spotify app and select the web player at the bottom of the screen. After switching to the web player, you can listen to songs through the web player.

Method 6. Change the location in Spotify’s profile helps

Spotify only offers its service in those areas and countries specified by itself. When you are traveling abroad or living in a place without the scope of Spotify’s service, you are not able to use the web player for playing music. Now you need to go to your profile settings page and select your country from the drop-down menu.

Part 3. How to Enable Spotify Web Player on Browsers

If you receive the error message that playback of protected content is not enabled, then you can directly enable the web player on your browser. To enable the web player, you need to enable the Widevine browser or download a media pack. Now pick your browser for how to enable the web player.

On Chrome

Step 1. Launch Chrome on your device and enter chrome://settings/content in your browser address bar.

Step 2. Under protected content, turn on Allow site to play protected content.

On Firefox

Step 1. Open Firefox and go to enter about:preferences#content in your browser address bar.

Step 2. Under DRM content, turn on Play DRM.

On Edge

Step 1. Go to Microsoft download center and select your language then click Download.

Step 2. Choose your platform and click Next to enable the web player.

Part 4. Bonus Tips: Download Music from Spotify without Premium

If Spotify web player is still not working, try listening on the desktop instead. You can easily install the Spotify app on your computer and access Spotify musical universe. But with the free Spotify version, you can only stream Spotify songs online. Besides, you need to put up with so much advertising when listening to songs on Spotify.

To remove ads from Spotify, you can use an ad blocker for Spotify. Except for that, you can use a Spotify downloader to download your liked songs then you can play them without the distraction of ads. Tunelf Spotibeat Music Converter is highly recommended for you if you want to download music from Spotify without premium.

Key Features of Tunelf Spotibeat Music Converter

  • Download Spotify playlists, songs, and albums with free accounts easily
  • Convert Spotify music to MP3, WAV, FLAC, and other audio formats
  • Keep Spotify music tracks with lossless audio quality and ID3 tags
  • Remove ads and DRM protection from Spotify music at a 5× faster speed

Step 1 Select Spotify songs to download

First of all, open Tunelf Spotibeat Music Converter on your computer then it will automatically load the Spotify app. Go to Spotify and find and search for songs you want to download. Then you can directly drag and drop Spotify songs to the converter for downloading.

add spotify music to converter

Step 2 Configure the audio parameters

Before downloading Spotify songs, you need to configure the output audio parameters first. Click on the menu bar, select the Preferences, and in the pop-up window, switch to the Convert tab. Now you can select the output audio format and set the bit rate, sample rate, and channel.

select output format

Step 3 Start to download Spotify songs

To start downloading Spotify songs, you only need to click on the Convert button. Then Tunelf Spotibeat Music Converter will download and convert Spotify songs to the format you require. After conversion, you can click the Converted button to browse all the converted Spotify songs.

convert spotify music


We hope that the methods we’ve given can completely resolve your problem. Fixing the Spotify web player not working issue is not nearly as difficult as you think. Try the methods we’ve introduced and then your problem will be solved soon. By the way, if you want to listen to Spotify music without premium offline, use Tunelf Spotibeat Music Converter, and it is a good option to help you get Spotify premium for free.

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