icon Tunelf Spotify Music Converter

  • Download Spotify songs, albums, playlists, and podcasts without Premium
  • Convert Spotify music to lossless MP3, AAC, M4A, WAV, FLAC, M4B format
  • Support playing Spotify music offline on any devices without the Spotify app
  • Serve as a Spotify music downloader and converter for Windows and macOS

Easy Guide on Fixing Spotify Not Working on PS5

By Liam Garcia

Updated on October 17, 2023

We have been looking forward to the arrival of PlayStation 5 for a long time, and the highly anticipated PlayStation 5 is here. Sony, as always, delivers a compelling next-gen gaming experience. The PS5 proves itself to be both powerful and well-designed. So, just as with the PS4, all folks are able to listen to their choice of songs even while playing games on their PS5.

Now the PS5 allows users to stream tunes from Spotify, Apple Music, and YouTube Music, which are perfect for roaming through your game world. However, in the community of Spotify, lots of users complained that Spotify is not working on their PS5. How to resolve Spotify not working on PS5? How to get Spotify to work on PS5? Here we’ll introduce several ways to help you fix Spotify not working on PS4. Also, you’ll learn how to play Spotify on PS5 while gaming. Let’s get started.

Part 1. Why Does Spotify Not Work on PS5?


Spotify on my PS5 has stopped playing tracks. When playing Spotify on PS5, the track shows to be playing but no sound plays. Spotify works on all my other devices, but it suddenly stopped playing on my PS5. I’ve restarted my console, but nothing has resolved the issue. Why is my Spotify not working on PS5 and how can I fix it?”

— From Spotify Community

In the community of Spotify, we have found lots of threads about Spotify not working on PS5. If you’re experiencing issues with Spotify not working on your PS5, several common reasons can cause those issues like PS5 Spotify not logging in, Spotify not connecting to PS5, PS5 Spotify no sound, and more. The following are some potential reasons causing the issue.

💡 App Update or Installation Issues:

Ensure that your Spotify app is up to date on your PS5. Outdated or improperly installed apps can cause functionality problems.

💡 Network Connectivity:

Check your internet connection on the PS5. A stable and strong internet connection is necessary for streaming apps like Spotify to work correctly.

💡 PSN Account:

Verify that you are signed in with the correct PlayStation Network account that has access to Spotify. Ensure your account is active and in good standing.

💡 System Update Issues:

Make sure your PS5 system software is updated to the latest version. System updates often include fixes for app-related issues.

Part 2. How to Get Spotify to Work on PS5

The PlayStation 5 brings a few new ways to take your listening and playing power combo up a notch. Before trying to fix that Spotify won’t work on PS5, make sure that you know how to use Spotify on your PS5. If you don’t set up Spotify on your PS5 well, then you will encounter a series of issues while playing Spotify on your PS5. Follow the below steps to download Spotify to PS5, then start to play Spotify on PS5.

How to Install Spotify on PS5 for Use

Step 1. Power on your PS5 and select All Apps from your Media Home.

Step 2. Search for Spotify, then tap Spotify > Download to download the app.

Step 3. Select Sign up or Log in and enter your Spotify account details.

How to Play Spotify on PS5 While Playing

Step 1. Press the PS button, then go to the Control Center and select Music.

Step 2. Select an album or a playlist you want to play. The song that is playing appears as a card in the Control Center.

Step 3. To return the game you’re playing, press the PS button. Now you can start to enjoy your music while playing games on your PS5.

How to Control Spotify on PS5 from Phone

Step 1. Open Spotify on your mobile device and select any song to play.

Step 2. Tap the music you’re playing to enter the Now Playing screen.

Step 3. Tap Connect to a Device, then select your PS5 from the list of devices available.

Step 4. Start to control the playback of Spotify music on your console.

Part 3. Solutions to Spotify Not Working on PS5

By following the above steps, you can set up Spotify well on your PS5 for playing music. If the issue persists, you can try the suggested solutions below to address the issue. Then you can troubleshoot the issue and get Spotify working on your PS5 again.

Solution 1. Restart Your PlayStation 5

Try restarting your PS5. Powering off and then on the console can help resolve minor software glitches affecting Spotify.

Step 1. Press the PS button on your remote.

Step 2. Tap Power, then select Restart PS5.

Solution 2. Check for System Updates

Make sure your PS5 has the latest system software updates, as outdated software can sometimes cause compatibility issues.

Step 1. Head to Settings > System, then select System Software.

Step 2. Tap System Software Update and Settings. If there is a newer version available, you can find Update Available.

Step 3. Select Update System Software to update your PS5 console system software.

Solution 3. Update the Spotify App

Regularly check for updates on the Spotify app, as developers often release patches to address bugs and improve performance.

Step 1. Go to Library and find the Spotify app.

Step 2. Press the OPTIONS button and select Check for Update

Solution 4. Reconnect Spotify to PS5

Verify whether you have successfully connected your Spotify account to your PS5. Or you can disconnect your Spotify to PS5, and then reconnect it to your PS5.

Step 1. Go to Settings > Users and Accounts > Link with Other Services.

Step 2. Select Spotify and tap Unlink Account.

Step 3. After unlinking Spotify, select Log in to link your Spotify account again.

Solution 5. Reinstall the Spotify App

Uninstall and reinstall the Spotify app on your PS5 to clear any corrupted files or glitches that might be causing the problem.

Step 1. Go to Settings > Storage > Console Storage.

Step 2. Select Games and Apps, then select Spotify and tap Delete.

Step 3. After deleting the app, install Spotify on your PS5 again.

Solution 6. Check the PlayStation Network

Ensure your PS5 is connected to a stable and fast internet connection, as poor connectivity can lead to Spotify issues.

Step 1. Head to Settings > Network > View Status of PlayStation Network Services.

Step 2. Start to check the PlayStation Network.

Solution 7. Clear Cache and Data on Spotify

If possible, clear the cache and data of the Spotify app on your PS5. This can resolve any cached data causing conflicts.

Part 4. Best Method to Listen to Spotify on PS5

With a good internet connection, your gaming experience would be perfect. However, the poor internet will not enable you to listen to your favorite music from Spotify while you play. Inevitably there would happen that Spotify won’t work on PS5 or Spotify won’t play on PS5. In order to not interrupt gaming when the internet connection is poor, you’ll be able to play Spotify music off a USB drive through the Media Player.

3.1 What You’ll Need: Spotify on PS5 Offline

To download Spotify music to a USB drive, you may need to use a Spotify music downloader to download Spotify music to a playable format first. We do recommend Tunelf Spotify Music Converter to you. It is capable of tackling the downloading and conversion of Spotify music with ease. By using Tunelf software, you can save Spotify music to unprotected format files, like MP3, AAC, M4A, M4B, FLAC, and WAV. Then you can play Spotify music offline even though Spotify not working on PS5.

Key Features of Tunelf Spotify Music Converter

  • Download Spotify playlists, songs, and albums with free accounts easily
  • Convert Spotify music to MP3, WAV, FLAC, and other audio formats
  • Keep Spotify music tracks with lossless audio quality and ID3 tags
  • Remove ads and DRM protection from Spotify music at a 5× faster speed

3.2 Comparison: Play Spotify on PS5 with Spotify or USB

By contrast, playing Spotify on PS5 through a USB media player is better than the Spotify app. Here we’ll compare the two ways for you to play Spotify music on PS5 through Spotify or a USB media player from the the perspective of free Spotify users. Here are the features differing between the two ways.

Play Spotify on PS5 via SpotifyPlay Spotify on PS5 via Tunelf
Play Any Track
Unlimited Tracks
Listen While You Play
Ads Free×
High-Quality Audio×
Offline Playback×

3.3 How to Download Spotify Music for Playing on PS5

Now just download and install Tunelf Spotify Music Converter to your computer. Make sure that you have the Spotify app installed. Then you can download Spotify music to a USB drive for playing on PS5 by doing the following.

Step 1 Select Spotify Music to Download

add spotify music to converter

First thing first, launch Tunelf Spotify Music Converter on your computer, and then Spotify will automatically load. Next, navigate to your library in Spotify and browse the music or playlist you want to download. If you’ve selected your preferred music, just drag and drop it to the interface of the converter or copy and paste the link of the music into the search box to load it into the conversion list.

Step 2 Choose the Download Quality

select output format

Tunelf software offers several audio parameters for setting: format, bit rate, sample rate, and channel. Then you can click the menu bar and select the Preference option to set the output parameter. In this window, you can select the MP3 option from the list of audio formats. For better download audio quality, you can also set the bit rate, sample rate, and channel. Once you’re satisfied with your settings, click the OK button.

Step 3 Download Music from Spotify

convert spotify music

To begin downloading playlists from Spotify, select the Convert button in the bottom right corner. Tunelf software lets you specify which storage location you want for downloads. But Tunelf software would default to the storage folder on your computer if you don’t specify in advance. Once downloaded, all Spotify content will appear in the Converted section. Then click the Converted icon next to the Convert button to browse your downloaded playlist.

Step 4 Go to Play Spotify Music on PS5

After completing the downloading, you could prepare to save your downloaded Spotify music to your USB flash drive and play Spotify music on PlayStation 5 offline.

1. Connect a USB flash drive to your computer then create a folder called Music on the USB flash drive.

2. Copy your downloaded music files into the Music folder and then insert the USB flash drive into your PS5 system.

3. Select Library in the content area and then select USB Music Player in the content area.

4. Select the music you want to play, press the OPTIONS button, and then select Play.


So, you’ve got to know how to fix Spotify not working on PS5 and how to play Spotify on PS5. After trying the above solutions, you will have resolved the issue. But if you still cannot solve the issue, we highly recommend using Tunelf Spotify Music Converter. With Tunelf software, you can download Spotify music to a USB drive for playing on PS5 even without the Spotify app. You can also listen to Spotify music on PS5 without ads interrupted even though you are using a free Spotify account.

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