icon Tunelf Amazon Music Converter

  • Download Amazon Music songs locally for playing anywhere and anytime
  • Convert Amazon Music Prime/Unlimited/HD to MP3 and more effectively
  • Preserve the 100% lossless audio quality and ID3 tags after the conversion
  • Handle the conversion of Amazon Music at 5× faster speed and in batch

How to Fix Amazon Music Keeps Stopping

By Noah Brown

Updated on August 31, 2022

Amazon Music is the main and popular music streaming provider. It has a large music catalog in its library, while the processing system is not always stable. Sometimes, the errors and software bugs appear as many people are complaining that Amazon Music keeps pausing now. Though Amazon Music is working hard to fix the issues we face, there is no official answer to the Amazon Music keeps stopping problem. But we have found some alternative ways that are workable for this issue, you can take them as some workarounds. Now check them below.

Part 1. What to Do When Amazon Music Keeps Stopping on iPhone/Android?

If you find that Amazon Music can’t play a song in a normal way and keeps pausing or stopping, then perhaps there is something wrong with your devices or the Amazon Music app. However, the possible factors that may lead to this are different. The music streaming highly depends on your network. If the network is poor, then the listening experience is poor too. And the malfunction of the software may cause this too, such as unnecessary caches and small glitches.

So, in the next are the possible reasons we’ve mentioned before and we found the solutions for you. Now you can apply them to fix your problem.

1. Force Stop the Amazon Music App

The first and easy way to solve the problem is to force stop the app to remove some glitches.

On Android: Launch the Settings app, go to Apps & Notifications, and then select the Amazon Music app. Finally, select Force Stop.

On iPhone: Swipe up from the bottom of the screen and pause in the middle of the screen. Then swipe right or left to find the app you want to close and swipe up on the app’s preview to close the app.

2. Clear Caches and Data on the App

Every time when we stream Amazon Music playlists, the app will store all of the data produced in the process, which is unnecessary. These data or cache take up much of the storage space and lags the app processing speed.

On iPhone: Tap Settings on your iPhone and scroll down until you see Amazon Music. Tap Amazon Music and select Clear Cache. Hold and toggle the Clear Cache button to clean up.

On Android: Touch and hold the Amazon Music app icon on your phone. Press App Settings on the settings page. Go to the Clear Cache option and tap it. Restart the app and sign in.

After cleaning up, your Amazon Music keeps pausing issue will be solved. If still not, then you need to try to reinstall the app to help.

3. Delete and Reinstall the Amazon Music App

One of the simplest ways is to restart the malfunctioning app. After reinstalling, your app will gain a refresh and will run faster. As the procedure on Android and iOS differs, we’ll explain them in two paragraphs.

On iPhone: Tap and hold the Amazon Music app icon. Select Delete in the Quick Menu. Go to the App Store and search for Amazon Music. Tap Install and launch it again.

On Android: Tap and hold the Amazon Music app icon. Choose Uninstall and confirm it. Open the Google Play Store and search for Amazon Music. Tap the Download button to reinstall it on your Android device.

4. Check the Internet Connection

As I said before, music streaming highly relies on a good and stable network. Amazon Music keeps stopping when the Wi-Fi connection is unstable, so Amazon Music can’t get linked with the online resources. It’ll just skip and find a song you’ve listened to before or downloaded to play. Now you can go to check the network status, if it is not good, change to another Wi-Fi or cellular.

5. Check the Amazon Music Service Page

Amazon Music keeps stopping is likely to happen when the server of Amazon Music has troubles. And the server is down or shut. You can go to the Amazon Music Service Status Page on the official site and check if there’s a message that informs the not working notice. If there is a tweet or other posts about it, you just need to be patient and wait for their news. If not, then you may need to contact them for official information and get help.

Part 2. Ultimate Method to Fix Amazon Music Keeps Pausing

If you don’t want to try the complicated methods above and want a one-click solution, then you can’t miss this part. I’m going to introduce the best alternative way to fix Amazon Music keeps stopping forever. All you need is to download Amazon Music and play them on the media player on your computer. Then you don’t have to worry about the stopping problem anymore.

Well, Amazon Music is encrypted with special codes and cannot be played on other devices. The downloaded songs will be greyed out once you canceled the subscription. So, the best way is to download Amazon Music and save them in your local folder via the professional tool – Tunelf Amatune Music Converter.

Tunelf Amatune Music Converter is an easy-to-use yet efficient software. It is designed to remove those encryption codes on Amazon Music and convert them to several audio formats. After conversion, you can own these converted music tracks completely and enjoy them offline without premium forever. Here’s the how-to guide.

Key Features of Tunelf Amatune Music Converter

  • Download songs from Amazon Music Prime, Music Unlimited, and HD Music
  • Convert Amazon Music songs to MP3, AAC, FLAC, WAV, M4A, and M4B
  • Handle the audio conversion of Amazon Music at a faster speed of 5×
  • Ensure the output audio quality while retaining ID3 tags and metadata

Step 1 Add Amazon Music files to the program

You’re supposed to sign up for Tunelf for the full version of our product. And please make sure to have installed both Tunelf and Amazon Music, you can copy the song by clicking Share > Copy Link and paste it to the search bar, and click the add “+” icon to add files.

add amazon music files

Step 2 Select MP3 as the output audio format

In the menu settings > Preferences > Convert page, you can set the output audio quality as MP3. You can also adjust parameters like sample rate and archive here.

set audio format

Step 3 Download Amazon Music for offline listening

Now confirm all of your setups and click the Convert button to start conversion automatically. When finished, you can click the Converted icon to check them. Now you can freely enjoy your Amazon Music without worrying about the stopping issue.

convert amazon music


Amazon Music keeps stopping are resulted from different types of reasons. You can check part 2 to solve your problem directly. If the problem remains unsolved, perhaps you can go to the sixth method to ultimately fix the Amazon Music keeps pausing issue. With Tunelf Amatune Music Converter, you just need to download Amazon Music and play them via the media player on your computer or other platforms. Then the problem can be resolved.

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