So for a while now I’ve been have a problem with deezer and the offline mode. They advertise that you can download and listen to your music offline provided that you’re a paid subscriber. So my question is why cant i listen to my downloaded music offline even my favorite list shows me an error when im in offline mode and I’m a paid subscriber can someone please give me an answer– From Deezer Community
Can’t live without music? Get streaming services up and running in no time. In the heyday of streaming services, Deezer is one that gives you access to over 120 million songs. This service can be used for free with ads-supported, or you can subscribe to a premium subscription to remove ads and unlock a host of features like offline listening. Despite offering an engaging offline experience, the Deezer offline mode sometimes acts up.
If you are having problems with Deezer downloaded music not playing or Deezer offline mode not working, we’re here to help you out with several fixes that can troubleshoot this issue. Now, let’s dive deep in.
Part 1. Why Is Deezer Offline Mode Not Working
Before troubleshooting the Deezer not playing offline issue, it’s best to check where the problem is localized. To do that, check the basic items below that may cause to Deezer offline mode not working.
- Your Deezer Premium membership is expired.
- Downloaded Deezer tracks were removed.
- There is not enough storage on your device to store offline material.
- The offline mode comes with glitches.
- The Deezer app needs to be updated.
Part 2. How to Fix Deezer Offline Mode Not Working
After targeting the possible causes, there are a number of different things that you can try to fix Deezer offline mode not working Android or iPhone. Now, jump in and you can get back to listening to your favorite tracks offline on Deezer.
1. Verify Your Deezer Premium Account
Deezer is a subscription-based service that allows you to download songs for offline listening as long as you have a Deezer subscription. Likewise, once your Premium account is not active anymore, Deezer won’t open its Premium benefits to you.
To check your Deezer account status and renew your subscription, navigate to Deezer Settings > Account management > Subscription.
2. Reopen the Deezer Player
As usual, if the app with its functionalities cannot work properly, the first thing to do is restart the app. This step has the ability to correct whatever bug is causing the issues and get your app to function again.
Step 1. Bring up the App Switcher by either swiping up from the bottom of the screen on iPhone or tapping the square icon on Android.
Step 2. Swipe right or left to find the buggy Deezer app.
Step 3. Swipe up on the Deezer’s preview to close it.
Step 4. After that, tap the Deezer app icon to restart it.
3. Disable Deezer Offline Mode
Indeed, some affected users complained that the music is downloaded but won’t play when switching to offline mode. In this case, it is the offline mode issue. As you cannot access and play your downloaded content offline, you’d better stay in the online mode.
Step 1. Launch the Deezer app on your smartphone.
Step 2. Tap the gear icon in the top-right corner. This will lead you to Settings.
Step 3. Under Preferences, toggle off Offline Mode until the bottom option saying Deezer is offline disappears.
4. Re-download Deezer Songs
Deezer offline streaming only works when you’re subscribing to the premium plan and you’ve downloaded the tracks. After confirming your Deezer account status, you have to make sure the downloaded tracks are still here for offline playback when encounter Deezer not playing downloaded songs offline. If you deleted them inadvertently, exit the offline mode and connect your device to a stable internet connection for re-downloading your desired tracks.
Step 1. On Deezer, head to Favorites from the bottom bar.
Step 2. Select a selection here such as Favorite Tracks, Playlists, or Albums.
Step 3. Touch the DOWNLOAD switcher to download what you wish to play offline.
5. Log Out and Back In
If the above ways fail to address Deezer offline mode not working, then sometimes the issue is with your account. This time, logging out of your Deezer account helps you refresh the system of the Deezer app and remedy issues within your account.
Step 1. Tap the gear icon and scroll through the Deezer Settings.
Step 2. At the bottom, tap on LOG OUT.
Step 3. After a while for refreshing, Deezer will prompt you to sign in.
6. Upgrade or Uninstall Deezer
If the Deezer app misbehaves, such as crashing or freezing, then consider if you haven’t updated it over time. Always remember to timely update the Deezer app on your device which free app bugs automatically. Now, go to Google Play Store or App Store and search for Deezer to see if the updated version is available.
Suppose the updating cannot resolve Deezer not playing offline, performing a clean reinstall can resolve app glitches completely.
Step 1. On the Home screen, press and hold the Deezer app icon until the app shakes.
Step 2. Select Uninstall or Remove App from the pop-up menu.
Step 3. Back to Play Store or App Store to get the latest version of Deezer again.
Part 3. Best Way to Listen to Deezer Music Offline
Honestly, the Deezer offline mode not working issue is about the Deezer app most of the time. That is to say, giving up Deezer to play offline music is a 100% working solution. But due to the encryption of Deezer, all downloaded songs are only accessible within the app during the subscription. Don’t despair, with Tunelf Deezer Music Converter, you can easily play Deezer offline even without the buggy Deezer app, aka without Deezer offline mode issues.
Tunelf Deezer Music Converter is a professional tool that helps you crack Deezer DRM and download Deezer music to MP3, FLAC, AAC, WAV, M4A, and M4B. After saving Deezer songs to your local drive, you can freely play them through any player without irritating issues. To ensure 100% lossless quality and retain original metadata tags, Tunelf adopts cutting-edge decryption technology.
Key Features of Tunelf Deezer Music Converter
- Keep Deezer songs with the lossless audio quality and ID3 tags
- Remove DRM and ads from Deezer music after the conversion
- Download Deezer songs, albums, playlists, podcasts, and radios
- Convert Deezer music tracks to MP3, FLAC, and more in batch
- Freely customize lots of parameters like format, bit rate, and channel
Now, download and simply use this Deezer downloader to download them for better and smoother offline playback.
Step 1 Load Deezer Music into Tunelf
Start by launching Tunelf Deezer Music Converter. This will open the Deezer app simultaneously. On Deezer, locate the track or playlist you want to play offline. Copy the URL link of it and then paste it into the search bar on the converter. Don’t forget to click the Add + button to load Deezer songs.
Step 2 Set Up the Output Audio Format
To customize the output audio settings, head to the menu bar located at the top-right corner and select Preferences > Convert. Here, you are free to configure the output format and the default MP3 format is most recommended. You can also adjust the audio parameters such as sample rate, bit rate, and channel to reach a better performance.
Step 3 Download Deezer Music for Offline Listening
Now click the Convert button at the bottom right corner and Tunelf will start downloading at a 5x faster speed. After a while, all the songs will be saved in the format of MP3 to your computer. And you can view those converted Deezer songs in the Converted history list. To listen to them on your smartphone, you have to utilize a USB cable or the iTunes/Music app to transfer converted songs first.
That’s it with this simple guide you can fix the Deezer offline mode not working issue. If the above common 6 ways fail to address this issue, Tunelf Deezer Music Converter is an utterly useful tool to troubleshoot issues within Deezer and bring you back to listening to your favorite songs.
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